David and Andrey welcomed attendees to think about who they would need to engage to improve strategy delivery.

The session recapped the pains of strategy delivery - gathered from basic research and previous events.

We introduced illustrations of our strategy information and operating models to enable discussion. We then asked attendees to describe the clarity of their strategic process outputs - which have been captured into the recording (see below).

The next section suggested that the way to start improving strategy delivery is to quietly engage people about their perceptions and pains. A process was simulated to identify who, map their roles and responsibilities, then some example profiles for CEO / COO where we captured their reality challenges and expectations.

We also discussed the key roles of senior managers in addition to the director level, and went on to explore the role of these people in improving strategy delivery.

As an engagement tool we offered the 14 core principles in BIG to structure discussions and signposted the illustrations available in BIG which people can use to sketch around and scribble upon in workshops and 1:1 meetings.

We then proceeded to talk about the engagement challenges the audience had faced in trying to get improvement in strategy delivery.

In the leas section, we made reference to Kotter, outlined our First Steps service to help a sponsor engage their senior colleagues, and offered our lifecycle to make strategy delivery changes - using the Business Integrated Governance Framework.